Privacy Policy

Privacy Policy

SWS Worldwideunderstands the importance of your privacy. We always comply with all privacy and data protection legislation with regards to your personal and sensitive information.

Here’s a summary of how we protect your privacy:

We only ask for what is needed to provide you with the information that you ask for.

We will always delete your information if we don’t need it and/or you don’t want us to keep it.

We will explain in a proper way what we exactly do with your information for you to understand it.

We do not disclose your information to a third party for marketing purposes without your knowledge.

Further details on our Privacy Policy

Who are we?

We are an organization that supports individuals to obtain further education options overseas. This makes us obtain personal information from you. “We”, “us” and “our” refers to the SWS Worldwide.

Definitions of specific terms referred to in this policy can be found under the heading ‘Glossary’ at the end of this document.

Contact our team via email to [email protected] for all your privacy queries and we will respond to you at the earliest.

International Education Information

We offer application support, counselling, student seminars to help you study overseas. If you register with us on our website (www.swsworldwide.com) or for any other events organized by SWS, we will collect personal information such as your name, email address, contact details, country of residence, nationality, preferred study destination, and when you intend to study.

We may also request additional information such as qualifications, employment history, proof of identity, marital status and means of funding for your studies if you enquire about study opportunities directly with an SWS counsellor. Sometimes we may also ask for sensitive information about you such as racial or ethnic origin (from information on your country of origin), and/or your health or medical information.

Your personal information enables us to:

help you undertake further studies in an educational institution outside your home country;

guide You through various study options;

present you to your preferred institutions seeking to recruit international students;

provide feedback and recommendations on your experience;

research on statistical, analytical and training grounds;

organize and manage our internal operations;

respond to your questions in the best possible way;

SWS intends to have students connected globally not just as classmates but also as professionals. We would like to stay in touch with you for as long as you would wish to, but your information stays with us as long as is necessary to fulfil the purpose for which it was provided.

As a standard practice, we will keep your personal information for up to 9 years after your last activity with SWS Worldwide Limited so that we can continue to support you through your career path unless required for legal purposes

Method of collecting personal information

Personal information from you is only collected lawfully. They may be collected directly from you or your authorized representative, or a third party authorized by us to provide services to you. You may supply your personal information to us via social media, e.g. through your Facebook or Twitter identity.

We only collect personal and sensitive information if they are reasonably necessary for our business functions and that too with your consent.

Additional personal information about you is collected in the form of your IP address and/or domain name when you use our website. Please see our Website Cookie Policy for further information.

Using and disclosing your personal information:

Your personal information will be used and disclosed only for the purposes for which it was collected unless consented to by you for further use or required by law.

We may use your personal information for our marketing and promotions, however, we will ensure you can opt-out anytime.

We use social media Audiences to deliver our advertisements based on email addresses, phone number and visits to our websites. We may use the information we collect from you to display advertisements to our target audience of users as well.

We may disclose your personal information to overseas education institutions, overseas visa agencies, IELTS centres, professional organizations and regulatory authorities when you seek our assistance to apply for study at those institutions or where disclosure is required for verification purposes.

Some SWS Worldwide IT systems and data may be hosted on servers in countries outside India and we may send your information to one of those servers as part of our business. This information is accessed only as required to provide our services to you. The data is subject to restrictions against unauthorized access where we transfer data to offshore servers.

SWS may hold or transfer the data we collect in or to the following countries (in addition to your home country):

New Zealand

UK

India

The information disclosed to overseas recipients consists of any information you have given us to provide relevant services. By accepting services from us, you give us consent to provide your personal information to overseas recipients as mentioned above. SWS takes appropriate steps to ensure there are enough safeguards in place for the exchange of your personal information including protection clauses and Data Transfer agreements.

We practice sufficient technical and operational measures to protect your personal information against loss, unauthorized access, misuse, modification and disclosure.

This is how we do it:

We maintain human and technology-based security measures such as network security configurations, firewalls, encryption, passwords and other steps where information is stored electronically.

periodical upgrades to security systems and configurations to protect them from harmful activities;

system access restrictions to SWS staff so that only relevant and responsible people have access to personal information.

Confidentiality training to all SWS employees to understand personal information importance and responsibilities.

SWS takes appropriate measures to offer a secure medium for receiving your information but you should be aware that the internet is not a secure environment when information is submitted electronically and we cannot protect it before it reaches SWS.

Your Rights:

It is your right to access personal information held by us about you unless the Privacy or Data Protection Act requires us to withhold the information.

Reasons to withhold:

If we suspect that serious misconduct has happened and giving access would prejudice appropriate actions related to the matter; or

Access would disclose analytical information generated within SWS in relation to a commercially sensitive process.

Please contact SWS to update our records if your details change, are incorrect in our system or out-of-date.

Right to Removal of information:

SWS will remove all the information held for you upon your request that we are not required legally.

Right to restrict processing:

You have the right to restrict any process when you have exercised one of the above rights. Please note, such requests may take some time.

Right to consent withdrawal:

You have the right to withdraw your consent for any processing at any point by unsubscribing or by contacting [email protected]

Right of objection:

You have the right to object the processing of your personal data at any point of time.

Right to data portability:

You have the right to request your information given to us in a machine-readable format if you decide to go with another data controller.

Request & Complaints to SWS:

Please right to The SWS Worldwide Privacy Team by emailing to [email protected] all corrections of your personal information, complaints or privacy concerns. We will verify your identity and respond in a timely manner.

Updates to this Policy

This version of the policy was published 17November, 2020. We update our policies time to time and recommend that you check them every time you update your details, contact us or are being contacted. We will always notify you on the email address provided to us for any significant changes in our policy related to your personal information.

Updates to this Policy

SWS or SWS Worldwide refers to SWS Worldwide Limited

IELTS refers to the International English Language Testing System.

Personal information means information about an identified individual, or an individual who is reasonably identifiable.

Sensitive information includes information about an individual’s racial or ethnic origin, political opinions, membership of a professional or trade association or criminal record that is also personal information, or health information about an individual, or biometric information used for the purpose of automated biometric verification or identification, or biometric templates.

“We”, “us” and “our” refers to members of the SWS Worldwide.